FREQUENTLY ASKED QUESTIONS

Find Answers to Common Questions About Booking Flights

Quick FAQ Summary:
  • Fares, payment, tickets, cancellations, credit cards, availability, and support.

How are these fares different than buying from the airline directly?

These tickets are similar to airline tickets but often include advantages like refundability (with a cancellation penalty). You can request special meals, get seat assignments, and earn frequent flyer miles.

How can I pay for my ticket?

Pay via Credit Card / Debit Card. You can also make bank transfers for deposits or remaining balances.

How and when will I receive my ticket?

Tickets/vouchers are sent within 7 days of travel. For bookings within 7 days, expect delivery within 24 hours after payment. E-tickets are emailed (print and take to airport). Late bookings may require courier delivery with additional charges advised at booking.

What if I need to cancel or change my ticket?

Contact us via email or phone to request cancellations. Reservations are automatically cancelled if payment is not received within 72 hours.

Can I use someone else's credit card to pay?

Yes, but you cannot pay the full amount with someone else's card. Pay a deposit and settle the rest via bank transfer or cash deposit to our business account.

Why does a price show but then say unavailable?

Our search engine shows the lowest fares first without checking availability. If a fare is unavailable, adjust dates or choose a higher fare. This helps you find the best deals upfront.

How do I contact you?

Use the Contact button at the top of the page for all information to get in touch with us. We're available 24/7 — 365 days a year.

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